Privacy policy
Last updated: 11 November 2026
This is a simple notice about how Joy and Flo Tours Ltd uses your information on this website. It is not legal advice.
Who we are
This website is run by Joy and Flo Tours Ltd. If you have a question about your information, email us at hello@joyandflo.com.
What this website does
This is an information site about our small-group creative retreats. You can read about the trips and register your interest. There are no accounts, logins or payments on this website.
Information you give us
If you use the Register interest form, that form is provided by Google Forms and is titled “Joy and Flo: Register your interest.” It collects:
- your name (required)
- your email address (required)
- your phone number, if you choose to give one
- which trips you are interested in
- your confirmation that you are happy for us to contact you about the trips
Google stores those responses on its systems. We use them only to get in touch with you about the trips and related Joy and Flo news you have asked for. We do not sell your information.
You can also email us at hello@joyandflo.com. We will use the information in your message to reply to you.
Hosting, fonts and cookies
This website is hosted by Lovable, which may process technical information (such as your IP address and basic device data) to serve the site and to help with hosting, security and error reporting.
The site uses Google Fonts, which are loaded from Google’s servers. Google may collect technical information as part of providing those fonts.
We do not set our own first-party cookies on this site, and we do not use analytics or marketing cookies.
How long we keep your information
We keep the information you give us for as long as we need it to deal with your enquiry and to run or plan the trips you have registered interest in, and for any period the law requires.
Your rights
If you are in the UK, you have rights over your personal information, including the right to ask for a copy, to ask us to correct it, or to ask us to delete it or stop using it for marketing. Email hello@joyandflo.com and we will help.
You can also complain to the Information Commissioner’s Office at https://ico.org.uk if you are unhappy with how we have handled your information.